State Farm® Insurance Agent Jeff Genant
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ross Wang
January 8, 2026
"Sam was very helpful and patient in the process"
"Thanks so much Ross! Appreciate you taking the time to write a review. We look forward to managing your insurance needs for many years!"
happy customer
January 8, 2026
"I really appreciate Sam Andrews' help on our home and auto insurance! He reached out a month ago, and is very patient with the back and forth quotes, very helpful. Highly recommend!"
"Thanks so much! We appreciate your business!"
Joey Montebello
January 6, 2026
"It has been a pleasure to work with Sabrina from Jeff Genant agency. They are all very attentive to detail, excellent communications, and just plain nice to talk to. I'm glad I switched over to them!"
"Thanks so much for your kind words Joey! We appreciate your business and look forward to managing your insurance needs for many years!"
Kunal Sharma
January 5, 2026
"Sabrina was a godsend. So kind, patient and detail oriented. Amazing experience all around."
"Thanks for your review Kunal! We appreciate your business!"
Nalini Patel
December 13, 2025
"I was very blessed and thankful to have met Sabrina on the phone and work with her closely on my insurances! She did do with dedication, patience, expertise and speed. Wow! She has taken all my policies to another level of care and I cannot explain how stress free it is having someone always responding almost instantaneously time permitting. Thank you also to Sam for always being there incase of emergency with a kind word and smile."
"Thanks so much taking the time for your review of our tremendous team! We appreciate your business. Happy Holidays to you and your family!"
Oscar Drasdo
November 30, 2025
"The extensive knowledge in the insurance sector, the customer service, the patience to explain, the immediate support and the quality of the service that Sam offered us were very good, we am very grateful and we highly recommend his services."
"Thanks so much for your review Oscar! We appreciate the kind words! "
Audra Liaugaudiene
November 22, 2025
"If you are looking to purchase insurance, Jeff Genant with State Farm is your person. You won't ever regret taking my recommendation. Jeff cares about his clients on both professional and personal level. He will never let you down and will always do everything in his power to get you the best possible outcome."
"Thank you Audra! Really appreciate you taking the time to write about your experience with our office. Happy to help! Happy Thanksgiving to you and your family!"
Joseph McVeigh
October 16, 2025
"We saw Jeff's ad in our parish bulletin at St. Matthew Catholic Church and thought we would explore switching from our current insurance to State Farm. We were very pleased with the fact that Jeff's office is close to where we live, as we prefer speaking to people face-to-face whenever possible, rather than through text, email, etc. We met with one of Jeff's agents, Sabrina Schenk, and had a very, very positive experience. She was very helpful, clear in her explanations and quite personable. And in the process of switching we saved several hundreds of dollars for the same coverages (Home, Cars). We highly recommend this agency for insurance."
"Hello Joseph - Thanks so much for your kind remarks! We look forward to managing your insurance needs for many years!"
Carl E
October 15, 2025
"Working with Sam Andrews of State Farm in Charlotte was an amazing and professional experience. He saved me quite a bit of money over my previous insurance bundle."
"Thank you Carl! Thanks so much for taking the time to write a review. We appreciate your business!"
Ashulee Sharma
October 3, 2025
"I had such a positive experience working with Sam Andrews. From the very beginning, they were patient and took the time to walk me through every step without ever making me feel rushed. What really stood out was their honesty and professionalism — I felt confident that I was getting straightforward answers and clear guidance. They paid close attention to the details that mattered most for my situation, which made the whole process smooth and stress-free. I truly appreciate the care and thoroughness they put into their work and would highly recommend his work ethic."
"Thank you Ashulee! We appreciate your business and look forward to managing your insurance needs!"
ashley cox
September 25, 2025
"Sam was great!"
"Thank you Ashley! Appreciate the feedback."
Sarin Tharakan
September 4, 2025
"I had a great experience working with Sam Andrews for both my auto and home insurance needs. From the beginning, he was incredibly detailed and thorough, taking time to explain every aspect of the coverage options in a way that is easy to understand. What really stood out was how clearly he was looking out for my best interest, not just trying to sell a policy. He patiently answered all of my questions, made sure I understood the details and helped me feel confident in the decision I was making. I highly recommend Sam for your insurance needs."
"Thanks so much Sarin for taking the time write about your experience with Sam and our office! We value your business and look forward to managing your insurance needs for many years."
Aryan E
August 28, 2025
"I needed property insurance and worked with Sam from this office, who provided exceptional communication, availability, and efficiency."
"Thank your for your review Aryan! We look forward to managing your insurance needs for many years."
son nguyen
August 26, 2025
"I been overpaid with home and auto insurance with others insurance company, finally I got good discount with State Farm Thank you Sabrina for great help!"
"Thank you Son for taking the time to write about your experience with our agency! We look forward to managing your insurance needs for many years!"
Joy James
August 15, 2025
"Staff was friendly and professional."
"Thanks so much Joy! We appreciate your business!"
Julie Lahti
August 13, 2025
"Sabrina Schenk was awesome !!! Quick, efficient, on top of state requirements. Couldn't ask for better for my auto and renter insurances."
"Thanks for taking the time to write about your experience Julie! We look forward to managing your insurance needs for many years!"
Dawson Burdick
August 7, 2025
"Sam Andrews curated one of the most helpful, value adding and enjoyable service experiences I’ve ever had and answered my questions, kept me informed on every step of the process and took time to explain complex steps along the way showcasing his mastery and expertise. Sam not only solved my problem and provided guidance, but embodied the values of State Farm. He truly cares for customers, puts them first, and is interested in the person on the other side of the conversation. A true example of what human interaction shown to customer by a business through their employees should look like."
"Thanks so much for your kind remarks Dawson! We appreciate your business and look forward to managing your insurance needs!"
Debi Bumgarner
June 26, 2025
"Was just shopping around for insurance when I called and spoke to agent Sam Andrews with State Farm. Super knowledgeable about my home and car insurance and explained several different options to me that I hadn't even thought of that could happen. I saved quite a substantial bit on both policies which is what most of us are looking for these days. What I liked most was I really felt valued as a customer with Sam. He took the time in the beginning to forge a business relationship with me instead of the in and out with most insurance agencies. I highly recommend Sam Andrews to anyone looking for insurance on whatever they need. Nothing but professionalism from him from beginning to end of the seamless process. If you are looking for new insurance look no further. This is it. Give Sam Andrews a call today. You'll be glad you did. I know I am."
"Thanks so much Debi! We appreciate you taking the time to write about your experience with our office. We appreciate your business and look forward to managing your insurance needs for many years to come!"
Juliana Davis
June 19, 2025
"We all could use a friend in the insurance business who is knowledgeable, experienced, surrounded by a Team, eager and able to assist. Over the years, this has been my experience each time I interact with Sam Andrews at Jeff Genant’s State Farm Insurance Office in Ballantyne. If you are searching for a local insurance agent who combines industry expertise with authentic client care, a familiar voice when questions or concerns arise, give Sam a call. Jeff Genant’s State Farm office has earned my full confidence, and so they will yours. Juliana"
"Juliana - Thank you so much for taking the time to write about your experience with Sam and our office. We look forward to assisting your clients in the future my friend!"
Jason Stenger
May 20, 2025
"Sam was incredible to work with! He was so knowledgable and patient throughout the process. He answered all our questions and was very helpful in educating us on what the best options would be to meet our family insurance needs. His responsiveness and follow up were top notch. If I could rate this experience higher than 5 stars I would! I will highly recommend Sam and Jeff’s office to all my family and friends!"
"Thank you Jason for taking the time to share your experience! We look forward to managing your insurance needs for many years!"
DEBBIE Griswell
May 16, 2025
"Exceptional service, I called 10am frantically needing a Renters Insurance Policy prior to my TODAY move in! after calling several branches getting answering machine, I called this local agency and got agent Sam Andrews, he was great! heard me out, (calmed me down) pulled together a customized quote, even called the leasing agent while I was on-line to confirm address was correct for the new community in Dallas, NC. Awesome service that also came with happy, lite conversation. Thank you Sam!"
"Thanks so much Debbie! We appreciate your business!"
Bridgett Clark
May 7, 2025
"State Farm has been a pleasure to become a part of. This insurance company has made my life much better while paying insurance on multiple vehicles. Jeff has really being great to work with and other staff members as well. I highly recommend this office to do business with."
"Hello Bridgett - Thanks so much for taking the time to write about your experience with our office. We value your your business! Thanks so much!"
Megan Hempstead
May 2, 2025
"Moving to the Charlotte area came with a lot of changes, but working with Sam Andrews made the transition much easier. Sam was incredibly knowledgeable about the coverage I needed and took the time to walk me through every step with full transparency. Beyond being professional, he was personable and kind—he genuinely took a personal interest in my needs and went above and beyond to help me find the right pricing and support. When I purchased a new home, Sam clearly explained all the details of homeowners insurance, which made choosing State Farm an easy decision. I highly recommend Sam to anyone looking for a trustworthy, responsive, and dedicated insurance agent."
"Thank you Megan for taking the time to write about your experience with our office. We look forward to managing your insurance needs for many years to come!"
Jennifer Pattinson
May 2, 2025
"We have been with Jeff Genant- State Farm Insurance for years. Jeff and his team are wonderful. They are professional, thorough, knowledgeable and prompt. We highly recommend Jeff for all your insurance needs."
"Thanks so much Jenn! We appreciate your business and look forward to managing your insurance needs for many years to come!"
Josh Ward
May 1, 2025
"Jeff and his team are the best in the business. Always available and quick to respond. My family has been extremely satisfied with their service over the past 12 years. Thanks Jeff and Team!"
"Thanks so much Josh! Appreciate you taking the time to write about your experience with our office! We appreciate your business!"