State Farm® Insurance Agent Jeff Genant
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rebekah Maher
August 12, 2026
"I’ve experienced several insurance agencies in my life so far… Jeff, Sabrina, and this entire team are the most responsive, polite, and easy to work with that I have ever encountered! I would highly recommend them to anybody I meet who’s looking for Auto and home insurance!"
"Thanks so much for the fantastic rating, Rebekah! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Valerie Vincent
August 7, 2026
"I had a wonderful experience with my State Farm agent. She was friendly, professional, and very knowledgeable. She made the process of getting renters insurance quick and easy, clearly answered my questions, and helped me feel confident in my coverage. I highly recommend this office."
"Hi Valerie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Charlotte. If you ever need help, we are just a phone call away! - Your State Farm Agent, Jeff Genant "
Kate K.
July 22, 2026
"Rental insurance - has been done fast and efficiently. Very satisfied with the experience. They included all the needed info into the declaration page and sent to the complex and myself. I didn't have to worry about anything else."
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Charlotte. "
Natalie Kohn
July 16, 2026
"Great experience gathering quotes and customizing a bit. Sabrina is incredibly responsive and makes the process painless!"
"Natalie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Charlotte insurance team is always here and happy to help. "
Tim & Julie
July 15, 2026
"I am a newly minted North Carolina resident and I recently was faced with a complex auto insurance conundrum, which I am happy to report was expertly handled by Sam Andrews of the Jeff Genant State Farm Ballantyne, NC office. I recently purchased a new Honda Pilot, and, for the sake of logistical ease, I was able to have the car titled in the state of North Carolina, instead of Ohio, where my main residence is located. In any event, I had to have my Ohio State Farm insurance policy transferred to the State Farm office in Ballantyne. I called called Sam Andrews and he was able to solve the whole complicated issue inside of one hour and had the necessary FS-1 Form filed with the NC DMV that same day. I am very pleased with the service that I received from State Farm and I will say that with respect to Sam Andrews, his industry and insurance acumen cannot be overpraised!"
"Thank you so much for your wonderful feedback of us here at Jeff Genant’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Jeff Genant’s Insurance Team "
Shantell Woods
July 9, 2026
"This office is super fantastic & great at their job. Extremely helpful & provides amazing prices and even better service! Shout out to Sam, Sabrina & the man in charge Jeff! -Cle"
"Thanks so much for the fantastic rating, Shantell! We are so glad you had a positive experience with us here on State Farm Agent Jeff Genant’s Team. If there is anything we can do for you in the future, just give us a shout! "
Dalton Snow
July 8, 2026
"If you are looking for a quick, kind and efficient insurance experience look no further than Jeff Genant's Ballantyne Agency! Sabrina is exceptional, as well as the rest of the team. They are extremely responsive and the prices are great too."
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jeff Genant’s Team. "
Gabrielle Dapaz
July 8, 2026
"Love the whole team here! Sabrina & Sam always help our team get insurance set up. Quick and easy process - price you can’t beat!"
"Thank you so much for the 5-stars, Gabrielle! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jeff Genant’s Team anytime."
Rebecca Lawson
June 23, 2026
"Always prompt and courteous. Great customer service."
"Rebecca, thank you for your wonderful review of State Farm Agent Jeff Genant’s Team!"
Ana Mira
June 5, 2026
"Great experience with this State Farm agency! Sabrina made switching my apartment insurance simple and stress-free. She was friendly, professional, and helped me get a WAYYY much better rate. Highly recommend!"
"Thank you for taking the time to leave such a great review, Ana. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Jeff
May 27, 2026
"Fantastic Insurance Agency, very professional, quick from phone call to coverage. Sabrina was amazing and explained everything so well. We will pass our experience to others."
"Jeff, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Genant’s Team—we are always here to help!"
Weston Carmack
May 6, 2026
"Sabrina helped me sign up for renters insurance, and the process was quick and smooth. She was very professional, and the whole process couldn’t have been easier."
"Thank you so much for the 5-star review of State Farm Agent Jeff Genant’s Team! We deeply appreciate your kind words here in Charlotte . "
Stephanie Fawkes Fraser
April 1, 2026
"I had a fantastic experience working with Sam Andrews and the entire team here. I was navigating the stressful process of adding a teen driver to my policy, and Sam was incredibly patient throughout. He ran quotes on multiple cars for me, many times over, to help me weigh all the possibilities and make the right decision.
The whole group is friendly, personable, and altogether helpful. They made a complicated task feel manageable. I highly recommend this group to anyone looking for a team that truly takes the time to help!"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jeff Genant’s Team. "
Jane Hanson
March 31, 2026
"Sam Andrews spent a lot of time helping me to enroll with State Farm homeowners and auto insurance. He is extremely knowledgable, patient and personable. I have been covered by State Farm in the past and am glad to be back with this company. Sam helped me make informed decisions on my coverage. The office team sent forms promptly which I also appreciate. Thank you all."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeff Genant’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
ghasoha
March 31, 2026
"Sam is an excellent agent for State Farm very helpful efficient reliable and trustworthy. Thank you."
"Thank you for your kind review of State Farm Agent Jeff Genant’s Team. We appreciate it!"
Aspen Cherry
March 31, 2026
"Great and efficient customer service! I received a quote within minutes and proof was sent over to my neighborhood shortly after. Thank you all for your assistance!"
"Aspen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Genant’s Team—we are always here to help!"
Neal Acharya
March 20, 2026
"Sam was very helpful and knowledgeable throughout the process. Never felt like I was speaking with a pushy salesman. Highly recommend!
UPDATE: Sam, Allison and team continue to shine and their customer service is world class. Sam is a trusted advisor and I am very happy to be a customer. Highly recommend this agency!"
"Thanks so much Neal! We appreciate your genuine thoughts on your experience. We look forward to assisting you with your insurance needs for many years!"
Michael peterson
March 13, 2026
"Sabrina was very professional, quick, and easy to work with. Highly recommend for renters insurance!"
"Thank you for the fantastic review, Michael! We are always here to help with your insurance needs here in Charlotte . "
Karmen Robinson
March 4, 2026
"I had a great experience working with Sam Andrew at State Farm for my auto insurance. Sam was knowledgeable, responsive, and took the time to clearly explain my coverage options so I felt confident in my decisions. The whole process was smooth and stress-free, and I never felt rushed. Sam did a great job explaining all my options and answered any questions that came up. Highly recommend."
"Karmen, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jeff Genant’s Team here in our Charlotte office. "
Jamie Eubanks
February 5, 2026
"Sabrina was so quick to respond to my wife and I on our policies for home and car. Every renewal, I know I can breathe a sigh of relief because she makes us feel secure in our choice of staying with State Farm. Absolutely unbeatable."
"Thank you so much for the 5-star rating, Jamie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
elsy garcia
February 5, 2026
"Buenas tarde son muy responsables amables atienden muy bien gracias"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Caitlyn Hogan
February 5, 2026
"Amazing agent. Wonderful small talk and super informative!"
"Thank you so much for the 5-stars, Caitlyn! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Ann Spellman
January 29, 2026
"Sam Andrew’s is professional and patient and shows a strong desire to help his clients in any way he can with care and humor. A rare trait these days."
"Thank you for taking the time to leave such a great review, Ann. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Ryan Klebe
January 26, 2026
"Sam was very friendly and knowledgeable! This was my first time getting a renters insurance policy, so I had a few questions. Sam answered them and guided me through the process. I feel like I got a great price and even better service!"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Ryan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Genant’s Team—we are always here to help! "
Ross Wang
January 8, 2026
"Sam was very helpful and patient in the process"
"Thanks so much Ross! Appreciate you taking the time to write a review.
We look forward to managing your insurance needs for many years!"