Jeff Genant

"This office has been helping us with our insurance needs for years. Their professionalism, efficiency, and commitment to excellence is second to none. The cliche of “treating us like family” is used a lot but no more true than with the folks at this firm. So if State Farm is the company for you I highly recommend you seek these guys out. Especially Sam and Andrew."

"5/5 stars doesn't seem like enough to express my satisfaction and appreciation of this State Farm location or my agent, Sam Andrews! I recently moved from Mississippi, and every time I need to move a policy over - vehicle and renters - he takes the time to go over each detail with me to make sure that I'm fully covered, while also taking my costs into account. There is no other company or agent that I would rather use, and I plan to stick with them for the foreseeable future!"

"I always imagined the process of getting homeowners insurance to be complicated and stressful, but working with Jeff and Sam was such a smooth process. Sam guided us through everything from step one, and we had such a great experience working with him. We will no doubt be working with Jeff Genant’s State Farm office for our future insurance needs. Highly recommend!"

"Sam was a perfect example of professional, kind and helpful. He helped me maneuver moving from out of state and getting all set up here for my car insurance/license/registration. He was extremely responsive and went above and beyond to resolve any road blocks and answer questions. Would highly recommend to anyone looking to insure."

"I was impressed by the agent who handled my insurance needs. Drew, who was professional, knowledgeable and responsive to the auto and homeowner's insurance needs that I had, was patient and actively listened to my questions and concerns, and made sure that the products met my expectations. He helped me to understand that my homeowner's insurance policy needed some review and why, and provided expert recommendations. I would recommend this agency to anyone who needs guudance in finding the right fit in insuring your auto and home. I am beyond happy with the service and expertise of this agency! Thank you, Drew! Jeff, I appreciate the level of care and empathy with which Drew handled my insurance needs. You have a world class associate!"

"Sam, my wife and I would like to thank you for going above and beyond when it came to taking care of our insurance needs. Your combination of professionalism and ability to connect with your clients helped us immediately following our transition to the area. We also appreciate your responsiveness and how you make each process so simple. Thank you! Jamie & Stephanie"

"I spoke with Sam Andrews about rates for auto and renters insurance, I don’t know how he could have possibly been more helpful. Sam made sure to explain everything really well, he was pleasant and very honest. I’ve talked to some other people at different companies that have been total clowns. Call this office, they aren’t running a circus."

"I worked directly with Sam Andrews. He was very reliable and professional over the phone and kept his word on following up to make sure I got what I needed before my deadlines. He was very knowledgeable in different policies and was able to explain everything in a way that I could easily understand. I felt very well taken care of and would recommend this agency, specifically, Sam on any insurance needs you may have."

"I seldom take time to write reviews but I was so happy to switch from Metlife to State Farm! We thought we had a great rate so were pleasantly surprised when Sam was able to beat our current rate. It was so simple to make the switch and love that I can reach out to Sam or Jeff rather than calling an 800 number. Thanks Sam!"

"I called to inquire about homeowners, auto and my existing life insurance policy. My family is moving across country and I needed assistance with understanding the area and my options. I was connected with Sam Andrews one of Jeff's team members. Not only was he incredibly attentive and thoughtful, but Sam literally saved me hundreds of dollars. He was willing to give me sound recommendations and advice regarding how to proceed and took the time to brainstorm solutions with me. I appreciated every element of his approach and have honestly never had such a positive experience with an insurance agency before. This team hands down has definitely earned my business for life. Would highly recommend."

"I've been a customer with State Farm for over 15 years w/ various agencies in VA, CA, IL, and NC. Some have been good but many come up short in terms of professionalism, knowledge, or responsiveness. Jeff Genant and Sam Andrews are not only the best State Farm agents but also THE BEST overall insurance agents I've worked with. Whether it be a homeowners, auto, or business insurance question/change, Sam always knows or quickly tracks down the answer. He also offers great advice when comes to deciding what coverage makes sense for my personal and business needs. If you live in NC, this is the State Farm agency you should be using!!!"

"Sam Andrews was the representative who helped me and Oh Em Gee! If I could give this guy 6 stars, I would! He was very thorough with what my insurance has to offer. I didn’t feel pressured or rushed into anything. He took the time to answer any questions I had and made sure I understood everything. He was an absolute pleasure and the amazing pricing he gave me for my renters insurance was the cherry on top!"

"I am a property manager and really like how these guys are super responsive for my residents and me, and they provide perfect customer service at the best rate I've seen. I personally have State Farm for my personal renter's insurance as well. It feels good to be able to recommend an agency to my residents that won't let me down and will be the best with regard to service and value."

"It's been said that you don't know how good your insurance company (or agent) is until you need them. We have carried multiple policies (and filed a few claims) with State Farm over the years - first in New York state, and more recently in the Charlotte area - and have never been disappointed with our agents' service or support. Whether it's minor questions about coverages, billings, or advice on how to proceed with a claim, the folks at Genant Agency have been very helpful. Three years after our move here, our roof showed signs of premature wear this past spring,. A State Farm inspector was quick to assess the situation and approve a full replacement. If you're looking for a local team team (and national company) to be there when it counts, I suggest you give Jeff's office a call!"

"I am a new customer with State Farm and I could not be more impressed with the quality of service shown from this team! Working with Sam Andrews has been a breeze. I was facing a difficult predicament with another insurance company and Sam worked with me to meet my needs. I came out with an even better deal on my rates and, more importantly, a peace of mind. Even after already gaining my business, Sam was there to offer advice to coach me through how to handle my situation, which he didn't have to do. I could not be more grateful!"

"I had the pleasure of working with Sam Andrews, very professional, warm and friendly at the same time. He really enjoys his job and it shows. He sure is an asset to Jeff Genant State Farm. Sam was very informative and he made the process easy. Thanks for my coffee savings... smile!!"

"Drew Ingram is provides excellent, personalized service to his customers! As a newcomer to the Charlotte area, he has been a helpful resource. Drew goes the extra mile to research the best quality coverage at competitive rates. As I continue to get settled in the Charlotte area, I will rely on Drew at State Farm for my home and auto insurance needs."