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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rachyl Thomsen

Rachyl Thomsen

November 14, 2024

5  out of  5
rating by Rachyl Thomsen
"I've been working with Sabrina for renters insurance for the past three years or so! Every time I reach out, she is on her game and responds within the hour (if not quicker) and generates what I need perfectly. She educated me on what was right for me and made this process a breeze! I will continue to go to Sabrina for all my insurance needs."
We responded:
"Thank you Rachyl! Appreciate your kinds words and feedback regarding your experience with Sabrina and our office. We look forward to managing your insurance needs for many years!"
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Jarrett Bailess

November 12, 2024

5  out of  5
rating by Jarrett Bailess
"I had the best experience setting up my auto and homeowners insurance. Sam answered all my questions, provided me with additional information to help me with my decision and best of all saved me money. Great service!"
We responded:
"Thank you for the fantastic 5-star review, Jarrett! We're so glad Sam could help with your auto and homeowners insurance needs, providing clear answers and helping you save along the way. We truly appreciate your trust in us, and we're here for any future insurance needs you may have! -Jeff "
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Nyari Stevens

October 17, 2024

5  out of  5
rating by Nyari Stevens
"Today, I had the pleasure of speaking with Sabrina regarding a new renters insurance plan. Sabrina was friendly, informative and efficient. In addition to the great service, the quote provided was reasonable and lower than competitors. Based off of my experience today I would highly recommend doing business with this agency!"
We responded:
"Thanks so much Nyari - Very much appreciate you taking the time to complete a review. We appreciate your business!"
Profile photo of Shivakumar Ratnam

Shivakumar Ratnam

October 11, 2024

5  out of  5
rating by Shivakumar Ratnam
"I had an outstanding experience with Jeff Genant-State Farm, thanks to their exceptional agent, Sam Andrews. Sam meticulously explained all available options and went above and beyond to help me select optimal coverage for both my home and auto insurance at competitive rates. His professionalism, expertise, and dedication made the entire process smooth and stress-free. I highly recommend Sam Andrews and Jeff Genant-State Farm to anyone seeking excellent service and expert insurance advice. ~Shiva"
We responded:
"Thanks so much Shivakumar! We appreciate your kind words regarding Sam and our office. We look forward to managing your insurance needs! "
Profile photo of Kevin Evans

Kevin Evans

October 3, 2024

5  out of  5
rating by Kevin Evans
"I was shopping around for home/auto insurance. Sam called me shortly after receiving my information. He has been extremely helpful and knowledgeable about insurance. I have come to him for advice on policy changes/additions. His advice has been spot on. I wish I had changed to State Farm years ago!"
We responded:
"Thanks so much for your feedback Kevin! We appreciate you taking the time to write a review! We look forward to managing your insurance needs for many years!"
Profile photo of Gretchen Lindsey

Gretchen Lindsey

October 1, 2024

5  out of  5
rating by Gretchen Lindsey
"Jeff and Sabrina have always been respectful, responsive, and caring. They followed up with us and with claims to get the job done right. We are grateful for them. Get the best coverage you possibly can. You never know when you will need it and it has made what could have been a nightmare a smooth experience instead. Thank you so much!"
We responded:
"Thanks so much for sharing your experience Gretchen! We appreciate your business and look forward to managing your insurance needs for many years!"
Profile photo of Neal Acharya

Neal Acharya

September 25, 2024

5  out of  5
rating by Neal Acharya
"Sam was very helpful and knowledgeable throughout the process. Never felt like I was speaking with a pushy salesman. Highly recommend!"
We responded:
"Thanks so much Neal! We appreciate your genuine thoughts on your experience. We look forward to assisting you with your insurance needs for many years!"
Profile photo of Ashok Challa

Ashok Challa

September 20, 2024

5  out of  5
rating by Ashok Challa
"Sam made getting renters insurance incredibly easy and hassle-free. I only had to make one call and provide my address—he took care of the rest. He gathered all the property details himself and got everything done very quickly. I highly recommend him for anyone looking for fast and efficient service!"
We responded:
"Thanks so much for your feedback Ashok! We appreciate your business!"
Profile photo of Angela Pie

Angela Pie

September 20, 2024

5  out of  5
rating by Angela Pie
"Sabrina is an insurance GURU and Wizard! She’s helpful, courteous and prompt. Trust her with all my insurance needs! Can’t rave more about Jeff himself and his team of wonderful trustworthy agents. Wouldn’t go anywhere else ! Highly recommend !"
We responded:
"Thanks so much for your review! We appreciate your feed back on your experience with our office. Thank you, Jeff"
Profile photo of Esmira Poladova

Esmira Poladova

September 16, 2024

5  out of  5
rating by Esmira Poladova
"Sam Andrews assisted me with my renter's coverage and he was very knowledgeable and pleasant to speak with! I appreciate how helpful he was with making it a quick and painless process."
We responded:
"Thanks so much for your feedback Esmira! We appreciate your business!"
Profile photo of Amanda Pauley

Amanda Pauley

September 10, 2024

5  out of  5
rating by Amanda Pauley
"Trying to find a good insurance company these days is not easy. However, I was referred to State Farm and I spoke with the kindest operator ever named Sabrina. She was eagerly ready to help me and assist me with my auto and Renters insurance with just a few short questions and a few minutes later I was given a quote that I could not pass up. So if you’re trying to find an insurance company that will give you a peace of mind and great service. Call State Farm and speak to Sabrina."
We responded:
"Thanks so much for your review! We appreciate your business and look forward to managing your insurance needs for many years!"
Profile photo of Anna Morozova

Anna Morozova

August 29, 2024

5  out of  5
rating by Anna Morozova
"Sabrina helped me to set up renters insurance. Fast and smooth process. 👌"
We responded:
"Thanks so much for your kinds words Anna! Sabrina is a great member of our tremendous team. We appreciate you taking the time to send your feedback. We look forward to managing your insurance needs for many years!"
Profile photo of Kartikey Dave

Kartikey Dave

August 28, 2024

5  out of  5
rating by Kartikey Dave
"I have interacted with mostly Sam and once Jeff for various insurance needs and have been with them for years. They are knowledgeable, warm, prompt, and professional and provide the right guidance with a personal touch. If you are in need of insurance services, I would highly recommend them. Keep up the good work, team!"
We responded:
"Thanks so much Kartikey for taking the time to write a review! We appreciate your kind words and look forward to managing your insurance needs for many years!"
Profile photo of Matt MacDonald

Matt MacDonald

August 21, 2024

5  out of  5
rating by Matt MacDonald
"I use this office for my personal insurance and for my business insurance. They always respond in a timely manner to any needs we may have, and they do a great job of explaining the various policies. The best part is that you speak with your agent rather than going through the dreaded phone tree system."
We responded:
"Thanks so much Matt! We appreciate you taking the time to write a review! We look forward to managing your insurance needs for many years!"
Profile photo of Joshua Imbriano

Joshua Imbriano

August 19, 2024

5  out of  5
rating by Joshua Imbriano
"Jeff and his team are excellent. Sam is the agent that I work with and his ability to break things down and communicate to the customer is elite. True experts, awesome experience."
We responded:
"Thank you for taking the time to write a review Joshua! We appreciate your business and your referrals. We look forward to working with you and your team for many years!"
Profile photo of Raquel Imbriano

Raquel Imbriano

August 16, 2024

5  out of  5
rating by Raquel Imbriano
"Absolutely amazing team! Honest and hardworking. I use them for myself and I refer all our clients to them because of the exceptional customer service!!!"
We responded:
"Thanks so much Raquel! Appreciate you taking the time to write a review on your experience with our office. We look forward to managing your and your customer's insurance needs for many years! Thank you!"
Profile photo of Katherine Hayes

Katherine Hayes

August 12, 2024

5  out of  5
rating by Katherine Hayes
"Sam Andrews was such a breath of fresh air. As a first time home-buyer so much real estate jargon is thrown my way that it is often overwhelming. While looking for a homeowners insurance policy, I was given conflicting information from other insurance agents and none of my questions answered. When I first spoke to Sam he took the time to explain to me what each type of insurance policy covers and help me choose the right one for my home. He also made sure to check in with me to ensure that our lender had everything they needed and that I was well informed throughout the whole process. Choosing a homeowner's insurance policy with him was such an easy process. Would recommend him to any first time home buyers looking for homeowner's insurance. Thank you for your patience and understanding Sam!"
We responded:
"Thanks so much for taking the time to provide a review of your experience with Sam! We appreciate your business and look forward to managing your insurance needs!"
Profile photo of Brettany Robbins

Brettany Robbins

July 30, 2024

5  out of  5
rating by Brettany Robbins
"Could not recommend another insurance agent more than Jeff Genant and his awesome team. My husband and I both work in the multifamily business and with having him as our personal renter's insurance provider, we have also recommended MANY residents to them. They have taken amazing care of them and the price is unbeatable for the great customer service and overall service they provide. We were so impressed that we transferred our vehicle insurance to them. When my husband was in an accident, Jeff Genant himself, took great care of him. A tow truck arrived within 15 minutes and the team reached out to us with every changing detail. By far the best insurance agent and team in the Charlotte region. If you have not switched the Jeff Genant, you're missing out on saving and the overall family Jeff Genant and his team make you a part of."
We responded:
"Thanks so much taking the time to provide a review! Appreciate your kind words and appreciate your business! We look forward to managing your insurance needs for the years to come!"
Profile photo of Cassandra Campfield

Cassandra Campfield

July 22, 2024

5  out of  5
rating by Cassandra Campfield
"Sam Andrews is an amazing insurance agent! When I was a single mother, he helped me set up an insurance policy that would make sure that my daughter would be taken care of financially if anything happened to me. Now that I have remarried, Sam continued to answer my questions and explained to me how this policy still works for my family. I could not be more thrilled to work with this agency. They truly care about their clients!"
We responded:
"Thanks so much for taking the time to provide a review! We appreciate your business!"
Profile photo of Botur Kosimi

Botur Kosimi

July 20, 2024

5  out of  5
rating by Botur Kosimi
"Quick and friendly service with great quotes. Thank you for taking care of my insurance needs right away. Sabrina is excellent!"
We responded:
"Thanks so much for your kinds remarks about Sabrina and our Agency! We appreciate your business!"
Profile photo of Joe Santos

Joe Santos

June 22, 2024

5  out of  5
rating by Joe Santos
"Sam is such a thorough, helpful, kind, and respectful agent. He was able to save my wife and I a significant amount of money on our auto and home insurance by bundling, and we are very grateful for that and for his amazing customer service!"
We responded:
"Thanks so much for your positive review! We appreciate your business very much!"
Profile photo of Carolina Valbuena

Carolina Valbuena

June 21, 2024

5  out of  5
rating by Carolina Valbuena
"Excelente atención de parte de Sabrina ! Rapidez y eficiencia. Gracias"
We responded:
"We appreciate your positive remarks regarding Sabrina! We appreciate your business!"
Profile photo of Kayla Medlin

Kayla Medlin

June 7, 2024

5  out of  5
rating by Kayla Medlin
"Sabrina is absolutely the best! She has helped me various times through the last year or 2. She is swift, efficient and a great communicator!"
We responded:
"Thanks so much for your detailed review regarding Sabrina! We appreciate your business!"
Profile photo of Brie Miller

Brie Miller

June 6, 2024

5  out of  5
rating by Brie Miller
"Jeff Genant and his team are simply exceptional. Their expertise and personalized service ensured I got the perfect insurance policy. His team's professionalism and warmth made every interaction a pleasure. If you're looking for top-notch insurance services with a personal touch, look no further than Jeff Genant State Farm. Highly recommended!"
We responded:
"Thanks so much Brie! Appreciate your kind remarks!"
Profile photo of Sherry Stallings

Sherry Stallings

June 5, 2024

5  out of  5
rating by Sherry Stallings
"This agency really believes in Customer Service. One of the nicest agents and staff I have ever dealt with."
We responded:
"Thanks so much for taking the time Sherry! We appreciate you and your service!"