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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Evans

October 3, 2024

5  out of  5
rating by Kevin Evans
"I was shopping around for home/auto insurance. Sam called me shortly after receiving my information. He has been extremely helpful and knowledgeable about insurance. I have come to him for advice on policy changes/additions. His advice has been spot on. I wish I had changed to State Farm years ago!"
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Gretchen Lindsey

October 1, 2024

5  out of  5
rating by Gretchen Lindsey
"Jeff and Sabrina have always been respectful, responsive, and caring. They followed up with us and with claims to get the job done right. We are grateful for them. Get the best coverage you possibly can. You never know when you will need it and it has made what could have been a nightmare a smooth experience instead. Thank you so much!"
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Neal Acharya

September 25, 2024

5  out of  5
rating by Neal Acharya
"Sam was very helpful and knowledgeable throughout the process. Never felt like I was speaking with a pushy salesman. Highly recommend!"
We responded:
"Thanks so much Neal! We appreciate your genuine thoughts on your experience. We look forward to assisting you with your insurance needs for many years!"
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Ashok Challa

September 20, 2024

5  out of  5
rating by Ashok Challa
"Sam made getting renters insurance incredibly easy and hassle-free. I only had to make one call and provide my address—he took care of the rest. He gathered all the property details himself and got everything done very quickly. I highly recommend him for anyone looking for fast and efficient service!"
We responded:
"Thanks so much for your feedback Ashok! We appreciate your business!"
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Angela Pie

September 20, 2024

5  out of  5
rating by Angela Pie
"Sabrina is an insurance GURU and Wizard! She’s helpful, courteous and prompt. Trust her with all my insurance needs! Can’t rave more about Jeff himself and his team of wonderful trustworthy agents. Wouldn’t go anywhere else ! Highly recommend !"
We responded:
"Thanks so much for your review! We appreciate your feed back on your experience with our office. Thank you, Jeff"
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Esmira Poladova

September 16, 2024

5  out of  5
rating by Esmira Poladova
"Sam Andrews assisted me with my renter's coverage and he was very knowledgeable and pleasant to speak with! I appreciate how helpful he was with making it a quick and painless process."
We responded:
"Thanks so much for your feedback Esmira! We appreciate your business!"
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Amanda Pauley

September 10, 2024

5  out of  5
rating by Amanda Pauley
"Trying to find a good insurance company these days is not easy. However, I was referred to State Farm and I spoke with the kindest operator ever named Sabrina. She was eagerly ready to help me and assist me with my auto and Renters insurance with just a few short questions and a few minutes later I was given a quote that I could not pass up. So if you’re trying to find an insurance company that will give you a peace of mind and great service. Call State Farm and speak to Sabrina."
We responded:
"Thanks so much for your review! We appreciate your business and look forward to managing your insurance needs for many years!"
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Anna Morozova

August 29, 2024

5  out of  5
rating by Anna Morozova
"Sabrina helped me to set up renters insurance. Fast and smooth process. 👌"
We responded:
"Thanks so much for your kinds words Anna! Sabrina is a great member of our tremendous team. We appreciate you taking the time to send your feedback. We look forward to managing your insurance needs for many years!"
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Kartikey Dave

August 28, 2024

5  out of  5
rating by Kartikey Dave
"I have interacted with mostly Sam and once Jeff for various insurance needs and have been with them for years. They are knowledgeable, warm, prompt, and professional and provide the right guidance with a personal touch. If you are in need of insurance services, I would highly recommend them. Keep up the good work, team!"
We responded:
"Thanks so much Kartikey for taking the time to write a review! We appreciate your kind words and look forward to managing your insurance needs for many years!"
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Matt MacDonald

August 21, 2024

5  out of  5
rating by Matt MacDonald
"I use this office for my personal insurance and for my business insurance. They always respond in a timely manner to any needs we may have, and they do a great job of explaining the various policies. The best part is that you speak with your agent rather than going through the dreaded phone tree system."
We responded:
"Thanks so much Matt! We appreciate you taking the time to write a review! We look forward to managing your insurance needs for many years!"
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Joshua Imbriano

August 19, 2024

5  out of  5
rating by Joshua Imbriano
"Jeff and his team are excellent. Sam is the agent that I work with and his ability to break things down and communicate to the customer is elite. True experts, awesome experience."
We responded:
"Thank you for taking the time to write a review Joshua! We appreciate your business and your referrals. We look forward to working with you and your team for many years!"
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Raquel Imbriano

August 16, 2024

5  out of  5
rating by Raquel Imbriano
"Absolutely amazing team! Honest and hardworking. I use them for myself and I refer all our clients to them because of the exceptional customer service!!!"
We responded:
"Thanks so much Raquel! Appreciate you taking the time to write a review on your experience with our office. We look forward to managing your and your customer's insurance needs for many years! Thank you!"
Profile photo of Katherine Hayes

Katherine Hayes

August 12, 2024

5  out of  5
rating by Katherine Hayes
"Sam Andrews was such a breath of fresh air. As a first time home-buyer so much real estate jargon is thrown my way that it is often overwhelming. While looking for a homeowners insurance policy, I was given conflicting information from other insurance agents and none of my questions answered. When I first spoke to Sam he took the time to explain to me what each type of insurance policy covers and help me choose the right one for my home. He also made sure to check in with me to ensure that our lender had everything they needed and that I was well informed throughout the whole process. Choosing a homeowner's insurance policy with him was such an easy process. Would recommend him to any first time home buyers looking for homeowner's insurance. Thank you for your patience and understanding Sam!"
We responded:
"Thanks so much for taking the time to provide a review of your experience with Sam! We appreciate your business and look forward to managing your insurance needs!"
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Brettany Robbins

July 30, 2024

5  out of  5
rating by Brettany Robbins
"Could not recommend another insurance agent more than Jeff Genant and his awesome team. My husband and I both work in the multifamily business and with having him as our personal renter's insurance provider, we have also recommended MANY residents to them. They have taken amazing care of them and the price is unbeatable for the great customer service and overall service they provide. We were so impressed that we transferred our vehicle insurance to them. When my husband was in an accident, Jeff Genant himself, took great care of him. A tow truck arrived within 15 minutes and the team reached out to us with every changing detail. By far the best insurance agent and team in the Charlotte region. If you have not switched the Jeff Genant, you're missing out on saving and the overall family Jeff Genant and his team make you a part of."
We responded:
"Thanks so much taking the time to provide a review! Appreciate your kind words and appreciate your business! We look forward to managing your insurance needs for the years to come!"
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Cassandra Campfield

July 22, 2024

5  out of  5
rating by Cassandra Campfield
"Sam Andrews is an amazing insurance agent! When I was a single mother, he helped me set up an insurance policy that would make sure that my daughter would be taken care of financially if anything happened to me. Now that I have remarried, Sam continued to answer my questions and explained to me how this policy still works for my family. I could not be more thrilled to work with this agency. They truly care about their clients!"
We responded:
"Thanks so much for taking the time to provide a review! We appreciate your business!"
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Botur Kosimi

July 20, 2024

5  out of  5
rating by Botur Kosimi
"Quick and friendly service with great quotes. Thank you for taking care of my insurance needs right away. Sabrina is excellent!"
We responded:
"Thanks so much for your kinds remarks about Sabrina and our Agency! We appreciate your business!"
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Joe Santos

June 22, 2024

5  out of  5
rating by Joe Santos
"Sam is such a thorough, helpful, kind, and respectful agent. He was able to save my wife and I a significant amount of money on our auto and home insurance by bundling, and we are very grateful for that and for his amazing customer service!"
We responded:
"Thanks so much for your positive review! We appreciate your business very much!"
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Carolina Valbuena

June 21, 2024

5  out of  5
rating by Carolina Valbuena
"Excelente atención de parte de Sabrina ! Rapidez y eficiencia. Gracias"
We responded:
"We appreciate your positive remarks regarding Sabrina! We appreciate your business!"
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Kayla Medlin

June 7, 2024

5  out of  5
rating by Kayla Medlin
"Sabrina is absolutely the best! She has helped me various times through the last year or 2. She is swift, efficient and a great communicator!"
We responded:
"Thanks so much for your detailed review regarding Sabrina! We appreciate your business!"
Profile photo of Brie Miller

Brie Miller

June 6, 2024

5  out of  5
rating by Brie Miller
"Jeff Genant and his team are simply exceptional. Their expertise and personalized service ensured I got the perfect insurance policy. His team's professionalism and warmth made every interaction a pleasure. If you're looking for top-notch insurance services with a personal touch, look no further than Jeff Genant State Farm. Highly recommended!"
We responded:
"Thanks so much Brie! Appreciate your kind remarks!"
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Sherry Stallings

June 5, 2024

5  out of  5
rating by Sherry Stallings
"This agency really believes in Customer Service. One of the nicest agents and staff I have ever dealt with."
We responded:
"Thanks so much for taking the time Sherry! We appreciate you and your service!"
Profile photo of Carolina Misle-Olivier

Carolina Misle-Olivier

June 5, 2024

5  out of  5
rating by Carolina Misle-Olivier
"The Jeff Genant State farm office is above and beyond, they are on top of everything, easy to contact via phone, email or walk in their office. Sam Andrews is a superb Insurance expert, every contact with him, He has assist us with his expertise and awesome customer service attitude, besides he manages all our insurance needs (life, renters, auto and motorcycle). If you are in the market for insurance go visit this office..."
We responded:
"Thanks so much for taking the time to write a review about our office and specifically Sam! We appreciate your business and look forward to managing your insurance needs for the future to come!"
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Stephanie Walbourne

June 3, 2024

5  out of  5
rating by Stephanie Walbourne
"Jeff, Allison, Sam and his entire team are so wonderful to work with. They genuinely care about all their policy holders and make sure they are taken care of with the best service possible!"
We responded:
"Thanks so much for your comments Stephanie! We appreciate you and your service. Thank you, Jeff"
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Seth Dickey

June 3, 2024

5  out of  5
rating by Seth Dickey
"Jeff and his team are great to work with. They communicate quickly, and move quickly when things are needed. Very professional! 5 stars all the way!"
We responded:
"Thank you for your 5 Start review Seth! We appreciate you and your service! Jeff"
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John Burk

May 24, 2024

5  out of  5
rating by John Burk
"Sam is very knowledgeable and prompt with servicing our policy. I highly recommend this State Farm agency."
We responded:
"Thanks so much for your review John! We appreciate your business."