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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Garry Neavitt

May 23, 2023

5  out of  5 rating by Garry Neavitt
"Sabrina was very helpful in assisting me with the updates on our policy."

InGold Women We Trust

April 21, 2023

5  out of  5 rating by InGold Women We Trust
"I reached out to get help regarding a plan, and I was lucky enough to speak with Sam. He was very personable, patient and very knowledgeable. I really appreciated the time he took with me and the patience he had explaining all the details."

Pamela Myers

April 18, 2023

5  out of  5 rating by Pamela Myers
"Thanks to Sabrina for helping me navigate through getting insurance in NC. She is very knowledgeable, courteous and professional. Most importantly I got a great rate."

Core' Cotton

March 17, 2023

5  out of  5 rating by Core' Cotton
"Shout out to Sabrina for excellent customer service today -- efficient, courteous, and informative. Thanks for helping me get the coverage I needed on a new vehicle, Sabrina!"

Nathnael Ariti

March 17, 2023

5  out of  5 rating by Nathnael Ariti
"We’re so happy to work with you guys. Reasonable price with professional service. Thank you!"

Asian Greek

March 9, 2023

5  out of  5 rating by Asian Greek
"Even though Sabrina did not write my auto. She took the time to explain price break down. And how claims affect my insurance. Can’t wait to follow up in one year like discussed"

James Smith

March 8, 2023

5  out of  5 rating by James Smith
"This agency is fantastic to deal with, and I have been a very satisfied customer for 9 years. Jeff and Sam Andrews are great to interact with, always friendly and answer any questions you have. You can’t go wrong doing business with them."

Donnell Crippen

March 8, 2023

5  out of  5 rating by Donnell Crippen
"Excellent service! Fully recommend. The rate was lower than expected. Thank you Sabrina for making the process quick and seamless."

Heather Fray

March 6, 2023

5  out of  5 rating by Heather Fray
"I have worked with Jeff and his agency several times throughout the years and I have always been impressed with their stellar customer service, follow through, and attention to detail addressing any concerns I may have!"


March 1, 2023

5  out of  5 rating by Jason
"I been with this team for over 15 years. Always on been on point and GREAT customer service. Highly recommended!!"

Sergii Dubrovskiy

February 27, 2023

5  out of  5 rating by Sergii Dubrovskiy
"Great insurance agency! Sam Andrews was really quick and helpful for setting up my renters' insurance. Also, he shared good advices on auto insurance. Will recommend this agency to my friends!"

Marc Waters

February 25, 2023

5  out of  5 rating by Marc Waters
"Couldn’t ask for a better team. Always quick and professional responding to requests."

Gautham Sivakumar

February 21, 2023

5  out of  5 rating by Gautham Sivakumar
"Sam Andrews went above and beyond to ensure that I understood all the details of my policy options. Very highly recommended!"

joy brown

February 16, 2023

5  out of  5 rating by joy brown
"This is one the best Insurance agencies I have had so far. Sam A. was so patient and answered all my questions. He was also diligent in making sure we were able to meet when my schedule kept changing. He has excellent customer service and he will not steer you wrong when you are looking for insurance. Sam, Sam, he is the man!!"

Austin Bixler

February 16, 2023

5  out of  5 rating by Austin Bixler
"I have been working with Sam Andrews from this location for 3 years and he is absolutely awesome. Anytime I need anything or have any questions he is there to help. Definitely recommend calling them if you’re looking for a reliable insurance provider."

Allan Gehrke

February 13, 2023

5  out of  5 rating by Allan Gehrke
"Great support and quick reply. Totally affordable prices with great knowledge about what we need."

Danielle Rothman

February 9, 2023

5  out of  5 rating by Danielle Rothman
"Very friendly and knowledgeable! Sam went the extra mile to make sure I understood my policy and could make the best decision for me and my family. I would definitely recommend working with him!"

Harsh Vardhan

January 30, 2023

5  out of  5 rating by Harsh Vardhan
"This is the best Insurance agency I had so far. Ask for Sam Andrews when you call. I have dealt through many agents before but none of them explained better than Sam and none of them were helpful enough. I highly recommend this agency as here we have the best agents and the best insurance company. Thank you so much"

Monica Mullis

January 26, 2023

5  out of  5 rating by Monica Mullis
"I have received great service and saved some money too! Sam took the time to evaluate our needs and offer the best coverage for our family."

Kerry Dunleavy

January 23, 2023

5  out of  5 rating by Kerry Dunleavy
"Sam has been fantastic to work with! He answered our questions thoroughly and took as much time as I needed to walk through our previous policy so we could compare prices. I highly recommend the entire team with Jeff Genant!"

Jordan Gravon

January 18, 2023

5  out of  5 rating by Jordan Gravon
"Sabrina was very kind and helpful with transferring my auto insurance over."

Yunhan Shin

January 17, 2023

5  out of  5 rating by Yunhan Shin
"Sam Andrews from this agency was really quick and helpful for setting up my renters' insurance. As a person from a different state, this agency gave me a very pleasant first impression of Charlotte, NC."

Daniel Simon Leyva

January 5, 2023

5  out of  5 rating by Daniel Simon Leyva
"Sam Andres has been extremely knoledadable throughout the entire process, and helped us save money by bundling our homeowners and car insurance. He has also been extremely patient accommodating to our times and needs. Can't thank Sam enough !!"


December 14, 2022

5  out of  5 rating by RUTH WOLFE
"We’ve been with Jeff Genant State Farm since we moved to Charlotte over 7 years ago and we will never leave. They’ve helped us every step of the way with buying houses, cars, life insurance etc. We’ve unfortunately written off 2 vehicles (through no fault of our own!) and they’ve gone to bat for us with the other insurance companies when the offenders didn’t have the insurance needed to cover our damages. They handled the collision situation and also checked in on the family periodically after the accidents. I can’t say enough good things about this team! They answer the phone always, are so professional and take the time to understand our needs. They really do epitomize the slogan “like a good neighbor….”"

Philip Wolfe

October 17, 2022

5  out of  5 rating by Philip Wolfe
"Jeff has been our agent since we moved to Charlotte in 2015. Whether it be new home purchases, new cars, car accidents, life insurance, etc, his team has always been responsive, knowledgeable and easy to do business with. Highly recommend Jeff and his entire team."