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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Neal Acharya

March 20, 2026

5  out of  5
rating by Neal Acharya
"Sam was very helpful and knowledgeable throughout the process. Never felt like I was speaking with a pushy salesman. Highly recommend! UPDATE: Sam, Allison and team continue to shine and their customer service is world class. Sam is a trusted advisor and I am very happy to be a customer. Highly recommend this agency!"
We responded:
"Thanks so much Neal! We appreciate your genuine thoughts on your experience. We look forward to assisting you with your insurance needs for many years!"
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Michael peterson

March 13, 2026

5  out of  5
rating by Michael peterson
"Sabrina was very professional, quick, and easy to work with. Highly recommend for renters insurance!"
We responded:
"Thank you for the fantastic review, Michael! We are always here to help with your insurance needs here in Charlotte . "
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Karmen Robinson

March 4, 2026

5  out of  5
rating by Karmen Robinson
"I had a great experience working with Sam Andrew at State Farm for my auto insurance. Sam was knowledgeable, responsive, and took the time to clearly explain my coverage options so I felt confident in my decisions. The whole process was smooth and stress-free, and I never felt rushed. Sam did a great job explaining all my options and answered any questions that came up. Highly recommend."
We responded:
"Karmen, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jeff Genant’s Team here in our Charlotte office. "
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Jamie Eubanks

February 5, 2026

5  out of  5
rating by Jamie Eubanks
"Sabrina was so quick to respond to my wife and I on our policies for home and car. Every renewal, I know I can breathe a sigh of relief because she makes us feel secure in our choice of staying with State Farm. Absolutely unbeatable."
We responded:
"Thank you so much for the 5-star rating, Jamie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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elsy garcia

February 5, 2026

5  out of  5
rating by elsy garcia
"Buenas tarde son muy responsables amables atienden muy bien gracias"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Caitlyn Hogan

February 5, 2026

5  out of  5
rating by Caitlyn Hogan
"Amazing agent. Wonderful small talk and super informative!"
We responded:
"Thank you so much for the 5-stars, Caitlyn! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Ann Spellman

January 29, 2026

5  out of  5
rating by Ann Spellman
"Sam Andrew’s is professional and patient and shows a strong desire to help his clients in any way he can with care and humor. A rare trait these days."
We responded:
"Thank you for taking the time to leave such a great review, Ann. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Ryan Klebe

January 26, 2026

5  out of  5
rating by Ryan Klebe
"Sam was very friendly and knowledgeable! This was my first time getting a renters insurance policy, so I had a few questions. Sam answered them and guided me through the process. I feel like I got a great price and even better service!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Ryan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Genant’s Team—we are always here to help! "
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Ross Wang

January 8, 2026

5  out of  5
rating by Ross Wang
"Sam was very helpful and patient in the process"
We responded:
"Thanks so much Ross! Appreciate you taking the time to write a review. We look forward to managing your insurance needs for many years!"
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happy customer

January 8, 2026

5  out of  5
rating by happy customer
"I really appreciate Sam Andrews' help on our home and auto insurance! He reached out a month ago, and is very patient with the back and forth quotes, very helpful. Highly recommend!"
We responded:
"Thanks so much! We appreciate your business!"
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Joey Montebello

January 6, 2026

5  out of  5
rating by Joey Montebello
"It has been a pleasure to work with Sabrina from Jeff Genant agency. They are all very attentive to detail, excellent communications, and just plain nice to talk to. I'm glad I switched over to them!"
We responded:
"Thanks so much for your kind words Joey! We appreciate your business and look forward to managing your insurance needs for many years!"
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Kunal Sharma

January 5, 2026

5  out of  5
rating by Kunal Sharma
"Sabrina was a godsend. So kind, patient and detail oriented. Amazing experience all around."
We responded:
"Thanks for your review Kunal! We appreciate your business!"
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Nalini Patel

December 13, 2025

5  out of  5
rating by Nalini Patel
"I was very blessed and thankful to have met Sabrina on the phone and work with her closely on my insurances! She did do with dedication, patience, expertise and speed. Wow! She has taken all my policies to another level of care and I cannot explain how stress free it is having someone always responding almost instantaneously time permitting. Thank you also to Sam for always being there incase of emergency with a kind word and smile."
We responded:
"Thanks so much taking the time for your review of our tremendous team! We appreciate your business. Happy Holidays to you and your family!"
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Oscar Drasdo

November 30, 2025

5  out of  5
rating by Oscar Drasdo
"The extensive knowledge in the insurance sector, the customer service, the patience to explain, the immediate support and the quality of the service that Sam offered us were very good, we am very grateful and we highly recommend his services."
We responded:
"Thanks so much for your review Oscar! We appreciate the kind words! "
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Audra Liaugaudiene

November 22, 2025

5  out of  5
rating by Audra Liaugaudiene
"If you are looking to purchase insurance, Jeff Genant with State Farm is your person. You won't ever regret taking my recommendation. Jeff cares about his clients on both professional and personal level. He will never let you down and will always do everything in his power to get you the best possible outcome."
We responded:
"Thank you Audra! Really appreciate you taking the time to write about your experience with our office. Happy to help! Happy Thanksgiving to you and your family!"
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Joseph McVeigh

October 16, 2025

5  out of  5
rating by Joseph McVeigh
"We saw Jeff's ad in our parish bulletin at St. Matthew Catholic Church and thought we would explore switching from our current insurance to State Farm. We were very pleased with the fact that Jeff's office is close to where we live, as we prefer speaking to people face-to-face whenever possible, rather than through text, email, etc. We met with one of Jeff's agents, Sabrina Schenk, and had a very, very positive experience. She was very helpful, clear in her explanations and quite personable. And in the process of switching we saved several hundreds of dollars for the same coverages (Home, Cars). We highly recommend this agency for insurance."
We responded:
"Hello Joseph - Thanks so much for your kind remarks! We look forward to managing your insurance needs for many years!"
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Carl E

October 15, 2025

5  out of  5
rating by Carl E
"Working with Sam Andrews of State Farm in Charlotte was an amazing and professional experience. He saved me quite a bit of money over my previous insurance bundle."
We responded:
"Thank you Carl! Thanks so much for taking the time to write a review. We appreciate your business!"
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Ashulee Sharma

October 3, 2025

5  out of  5
rating by Ashulee Sharma
"I had such a positive experience working with Sam Andrews. From the very beginning, they were patient and took the time to walk me through every step without ever making me feel rushed. What really stood out was their honesty and professionalism — I felt confident that I was getting straightforward answers and clear guidance. They paid close attention to the details that mattered most for my situation, which made the whole process smooth and stress-free. I truly appreciate the care and thoroughness they put into their work and would highly recommend his work ethic."
We responded:
"Thank you Ashulee! We appreciate your business and look forward to managing your insurance needs!"
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ashley cox

September 25, 2025

5  out of  5
rating by ashley cox
"Sam was great!"
We responded:
"Thank you Ashley! Appreciate the feedback."
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Sarin Tharakan

September 4, 2025

5  out of  5
rating by Sarin Tharakan
"I had a great experience working with Sam Andrews for both my auto and home insurance needs. From the beginning, he was incredibly detailed and thorough, taking time to explain every aspect of the coverage options in a way that is easy to understand. What really stood out was how clearly he was looking out for my best interest, not just trying to sell a policy. He patiently answered all of my questions, made sure I understood the details and helped me feel confident in the decision I was making. I highly recommend Sam for your insurance needs."
We responded:
"Thanks so much Sarin for taking the time write about your experience with Sam and our office! We value your business and look forward to managing your insurance needs for many years."
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Aryan E

August 28, 2025

5  out of  5
rating by Aryan E
"I needed property insurance and worked with Sam from this office, who provided exceptional communication, availability, and efficiency."
We responded:
"Thank your for your review Aryan! We look forward to managing your insurance needs for many years."
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son nguyen

August 26, 2025

5  out of  5
rating by son nguyen
"I been overpaid with home and auto insurance with others insurance company, finally I got good discount with State Farm Thank you Sabrina for great help!"
We responded:
"Thank you Son for taking the time to write about your experience with our agency! We look forward to managing your insurance needs for many years!"
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Joy James

August 15, 2025

5  out of  5
rating by Joy James
"Staff was friendly and professional."
We responded:
"Thanks so much Joy! We appreciate your business!"
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Julie Lahti

August 13, 2025

5  out of  5
rating by Julie Lahti
"Sabrina Schenk was awesome !!! Quick, efficient, on top of state requirements. Couldn't ask for better for my auto and renter insurances."
We responded:
"Thanks for taking the time to write about your experience Julie! We look forward to managing your insurance needs for many years!"
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Dawson Burdick

August 7, 2025

5  out of  5
rating by Dawson Burdick
"Sam Andrews curated one of the most helpful, value adding and enjoyable service experiences I’ve ever had and answered my questions, kept me informed on every step of the process and took time to explain complex steps along the way showcasing his mastery and expertise. Sam not only solved my problem and provided guidance, but embodied the values of State Farm. He truly cares for customers, puts them first, and is interested in the person on the other side of the conversation. A true example of what human interaction shown to customer by a business through their employees should look like."
We responded:
"Thanks so much for your kind remarks Dawson! We appreciate your business and look forward to managing your insurance needs!"