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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Epps

November 20, 2023

5  out of  5 rating by Chris Epps
"We recently switched over to State Farm for our personal insurance, and it was very smooth. The team at this office is great! Sam does a wonderful job of working with you to make sure you get the proper policies."
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Megan Green

November 13, 2023

5  out of  5 rating by Megan Green
"Sabrina was so kind and so helpful. She gave us easy and fast quotes and made the process almost seamless. Would recommend to any friends and family looking for renters insurance in Charlotte!"
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Matthew Holler

November 8, 2023

5  out of  5 rating by Matthew Holler
"EXCELLENT, EXCELLENT AND EXCELLENT IN EVERY ASPECT!!!! JEFF'S AGENCY SETS THE GOLD STANDARD AND STATE FARM AS A WHOLE. HIS AGENCY AND STATE FARM HAVE ALWAYS DONE RIGHT BY ME WITH MY CAR AND HOMEOWNERS INSURANCE. THANK YOU JEFF AND TEAM. MATTHEW HOLLER"
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Jared James

November 6, 2023

5  out of  5 rating by Jared James
"I recently was shopping home and auto insurance rates. Sam from this office was fantastic! He answered questions in a clear manner and provided honest feedback on what I should consider for my specific needs versus trying to just sell a policy. Highly recommend."
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JEREMIAH RUKIA

October 9, 2023

5  out of  5 rating by JEREMIAH RUKIA
"The team is excellent!!!"
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yakir goaron

September 28, 2023

5  out of  5 rating by yakir goaron
"Amazing. Nice . And very helpful"
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breannacbb

September 27, 2023

5  out of  5 rating by breannacbb
"Very easy people to work with. Also, I’m saving $25/month on my car insurance switching to them!"
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Tania C

August 31, 2023

5  out of  5 rating by Tania C
"Getting set up with Insurance was a breeze! Sam was extremely helpful, kind and truly took his time to explore different options for me and matched me with the perfect one. I feel confident with my new Insurance and would highly recommend Sam to anyone!"
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Kt Ritch

August 31, 2023

5  out of  5 rating by Kt Ritch
"Sam Andrews was very knowledgeable and helpful. He helped me switch to StateFarm after being with a certain Gecko themed insurance company for 5 years. Sam was able to not only save me $60/month, but he also got me more coverage than what I was paying for previously. Who wouldn’t be happy with more coverage for less money? He was able to answer all of my questions, explained the breakdown of costs, and was efficient and expeditious in getting me switched over. As a millennial who hates talking on the phone, I never felt like Sam was wasting my time or trying to oversell me on things I didn’t need. He listened to what I had with my previous policy, identified opportunities for better coverage that were inline with my needs, and looked into applicable discounts for me. Forget Jake from StateFarm, it should be Sam from StateFarm."
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Carolina Camacho

August 23, 2023

5  out of  5 rating by Carolina Camacho
"Sabrina was very helpful! Great customer service :)"
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sherrie rochester

July 29, 2023

5  out of  5 rating by sherrie rochester
"Best insurance ever"
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Narasimha Vakati

July 26, 2023

5  out of  5 rating by Narasimha Vakati
"Responsible and knowledgeable professionals"
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Ann-Marie Ladnier

July 7, 2023

5  out of  5 rating by Ann-Marie Ladnier
"I have absolutely loved working with this insurance agency. I’ve had Sam Andrews as my agent and he has been spectacular. I have worked with other agencies and a very important way Sam stands out is his ability to explain things to anyone’s level of understanding (moving out at 19 I knew nothing about insurance), and the speed/care with which he handles things. I would absolutely recommend choosing this agency and Sam in particular."
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Shyawn Manshoory

June 29, 2023

5  out of  5 rating by Shyawn Manshoory
"Sabrina helped me out with my renter's insurance. She was phenomenal! She stayed on the phone with me and answered any questions that I had. She made the process extremely easy, thank you Sabrina!"
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hovo 1788

June 23, 2023

5  out of  5 rating by hovo 1788
"Sam Andrews is good people, has been there when I needed him."
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Charles Waddell

June 7, 2023

5  out of  5 rating by Charles Waddell
"Sam Andrew’s is the guy to speak to for great customer service. He was knowledgeable, resourceful and got me a quote and receipts within 20 minutes"
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Nicole Murphy Eubanks

June 6, 2023

5  out of  5 rating by Nicole Murphy Eubanks
"I had a wonderful experience with Sabrina Schenk. I would highly recommend her if you are looking into getting insurance through Statefarm. She made switching my auto and home insurance policies from Geico to Statefarm easy and painless. She is very knowledgeable and was able to save us a substantial amount of money. Thank you, Sabrina, for all of your assistance!"
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April Robson

June 5, 2023

5  out of  5 rating by April Robson
"We have been with Jeff + team for years, and they consistently go above and beyond. Response time is a 10/10. Had a question today on my car coverage that was answered and completed within mere minutes, and in a friendly way which can be hard to find these days! I'll always recommend them highly to friends and family."
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Capt. MV Days Like This

June 5, 2023

5  out of  5 rating by Capt. MV Days Like This
"Super friendly staff and very responsive. Thanks for handling everything via email and over the phone."
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Brian Clarke

June 1, 2023

5  out of  5 rating by Brian Clarke
"What a great insurance agency! The entire team is professional and organized, and they take great care of their clients."
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Garry Neavitt

May 23, 2023

5  out of  5 rating by Garry Neavitt
"Sabrina was very helpful in assisting me with the updates on our policy."
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InGold Women We Trust

April 21, 2023

5  out of  5 rating by InGold Women We Trust
"I reached out to get help regarding a plan, and I was lucky enough to speak with Sam. He was very personable, patient and very knowledgeable. I really appreciated the time he took with me and the patience he had explaining all the details."
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Pamela Myers

April 18, 2023

5  out of  5 rating by Pamela Myers
"Thanks to Sabrina for helping me navigate through getting insurance in NC. She is very knowledgeable, courteous and professional. Most importantly I got a great rate."
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Core' Cotton

March 17, 2023

5  out of  5 rating by Core' Cotton
"Shout out to Sabrina for excellent customer service today -- efficient, courteous, and informative. Thanks for helping me get the coverage I needed on a new vehicle, Sabrina!"
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Nathnael Ariti

March 17, 2023

5  out of  5 rating by Nathnael Ariti
"We’re so happy to work with you guys. Reasonable price with professional service. Thank you!"